We don't hand over and disappear.
Every platform, app, automation and AI agent we build can be supported by the team that built it, through our own service desk.
Handover and Health Check
Timing agreed after review
- Review and document the system
- Agree service levels
Fixed scope and a fixed quote, agreed in writing before we start.
Every Start engagement is credited against a Build engagement booked within 60 days.
Get a fixed quoteService Desk Setup
1 to 2 weeks
- Branded SupportCare customer portal and in-product help widget
- Connection to our support team
- Optional AI support agent in chat or voice for common questions
Fixed scope and a fixed quote, agreed in writing before we start.
Every Start engagement is credited against a Build engagement booked within 60 days.
Get a fixed quoteCare Plans
Ongoing engagement
- Response targets agreed in writing before service starts
Essentials. Monitoring, security updates and bug fixes.
Standard. Adds a monthly improvement allowance and faster response.
Priority. Adds out-of-hours cover for critical issues.
Fixed scope and a fixed quote, agreed in writing before we start.
Every Start engagement is credited against a Build engagement booked within 60 days.
Get a fixed quote